Comprehensive Maintenance and Servicing of Mobile Medical Units
We offer a wide range of technical assistance that supports uninterrupted operation and extended lifespan of our solutions.
Seamless Diagnostics Thanks to Constant Service Availability
At JMP Medical, we understand the critical importance of maintaining uninterrupted operation of medical units. Therefore, we offer our customers constant and comprehensive service support to minimize downtime and ensure continuity of diagnostics services. We provide immediate, top-quality technical assistance, which is subject to regular quality checks.
Certified Compatibility with Leading Imaging Systems
Scope of Technical Support
Our qualified team of engineers handles all your ongoing maintenance and service needs, ensuring optimal performance and maximum lifespan of your equipment.
Regular preventive technical inspections
Efficient diagnostics & repair
Fast delivery of spare parts
Remote assistance & telephone support 24/7
Dedicated technical contact point
Equipment operation & safety training
Access to comprehensive equipment documentation
Full relocation service
Unit storage service (available for UK customers)
Technical Amenities
We offer a range of solutions that streamline the technical support of our units.
Remote monitoring of parameters
All our units are equipped with a remote monitoring system that allows control of key device parameters and real-time tracking of unit location. This enables quick service response in case of detected irregularities.
Compatibility with innovative solutions
Our units can be optionally supplied with smart solutions for managing the transmission of diagnostic images. They also enable continuous unit connectivity, configuration, monitoring, and location tracking.
Maintenance & service application
The JMP GO application is designed for quick and convenient reporting of technical issues. It also enables checking warranty periods, browsing unit service history, and tracking the progress of reported issues.
Post-warranty Maintenance & Service
We provide technical support even when your warranty period is over. Learn more about available packages.
Report Technical Issue
Do you need assistance with a malfunction or operation of the facility? Use our application to resolve the issue as quickly as possible.
You can also report the issue by phone or using the form.